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Change request

You can send change requests for models to the person responsible.

Prerequisites

  • You have at least the ARIS Connect Viewer license privilege.

  • The Person responsible model attribute must be specified for the relevant model with a user name that exists in user management.

  • The database must be versionable.

  • The arisservice user must have the Database administrator function privilege.

Procedure. Procedure

  1. Click Application launcher Application launcher > Published content Published content.

  2. If the Group tree is not visible, click the arrow in the middle on the left side to show it.

  3. Navigate to the relevant model.

  4. Click the model for which you want to submit a change request.

  5. Click Start a flow Start a flow. The Start a flow panel is displayed.

  6. Click Start a flow Start in the row of the Change request process. The process is started.

  7. Enter a title and a description for your request.

  8. Select the priority with which the request is to be handled.

  9. Add any relevant documents, graphics, etc. that could be used as a basis for editing.

  10. Click Send. A completion message is displayed.

  11. Click OK.

The person responsible receives an e-mail with the relevant information and a link to the associated task in My tasks.

Once the request is processed, the applicant receives a message by e-mail. All users can select the language to be used for the notification in their profile in ARIS.

As soon as the first change request is made, the ARIS Connect Governance Inbox database is automatically created in ARIS. It contains a requirements inbox for each person responsible with a model of the Requirements tree type. An object of the Requirement type is created for each change request. As the process continues, the realization status of the object is automatically changed depending on which status the person responsible has selected (Approve, Reject). This enables all change requests to be monitored in the ARIS Connect Governance Inbox database.

This workflow is a part of ARIS. It can be customized if required. For example, you can change e-mail texts, add notifications, make changes to dialogs. The integration of complex workflows (standard RCM, change management) requires the YCSPG or the YDCPG ARIS server license extension pack: Process Governance.

Alternatively, you can use Flow templates to define and manage workflows.